FAQ

How do I make a booking?
Submit a quote request on our website or contact us directly via phone or email.

How much is delivery?
Delivery costs depend on your location. We charge $60 within 10km, $80 within 20km, and $100 within 30km.

Can I pick up?
Yes! You can pick up your items from our location by arrangement.

What time will you deliver?
Delivery times are scheduled to suit your event. We’ll confirm a convenient window when booking.

Do you have insurance?
Yes, all our equipment and services are fully insured for your peace of mind.

When do we have to pay?
Payment is required upon booking confirmation. After receiving your quote, you’ll have the option to pay a deposit to secure your booking.

What is your cancellation/postponement policy?
Please notify us as soon as possible. Cancellation fees may apply depending on notice period. Contact us for details.