Browse our most frequently asked questions list below to learn everything you need to know!
Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.
All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.
Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!
Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (25ft long) if inflatable is further please have a water hose present.
Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.
Still have questions?
Feel free to use our Contact Form to reach out to us anytime.
❓ Frequently Asked Questions
❓ What is the hire period?
Our standard hire includes up to 1–4 days, perfect for weekend events.
For example:
- Delivery: Thursday or Friday
- Event: Saturday or Sunday
- Collection: Sunday or Monday
👉 No need to rush — enjoy your event stress-free.
❓ When will my items be delivered and collected?
- Standard delivery: 1–2 days before your event
- Collection: On or after your hire end date
You’ll receive confirmation via SMS or email before your booking.
❓ Can I choose a specific delivery time?
Yes — if you need delivery on a specific day (e.g. Saturday morning), you can select Restricted Delivery at checkout.
👉 Additional fees apply for this service.
❓ Is delivery included in the price?
Delivery, setup, and pack-down are not included in the base hire price.
Costs are calculated based on:
- Location
- Order size
- Access conditions
👉 You’ll see this clearly at checkout.
❓ Is there a minimum order?
No — hire as little or as much as you need.
❓ Do I need to pay upfront?
Yes — all bookings are secured with upfront payment at checkout.
❓ Can I pick up the items myself?
Yes — we offer local pickup.
👉 Pickup and return will be on the exact dates you select.
❓ What happens if something gets damaged?
We understand accidents happen. If items are damaged or lost, charges may apply depending on the item.
❓ Do you set up the equipment?
Setup and pack-down are available as an optional add-on during booking.
❓ Can I hire for longer than 4 days?
Yes — just contact us for extended hire pricing.
