FAQ
How do I make a booking?
Submit a quote request on our website or contact us directly via phone or email.
How much is delivery?
Delivery costs depend on your location, adding delivery at product page will give you a estimate.
Can I pick up?
Yes! You can pick up your items from our location by arrangement.
What time will you deliver?
Delivery runs are finalised the day prior to your event. You will receive a delivery confirmation message via email and sms with your 2 hour time slot window for both delivery and pick up. Once these are assigned, they cannot be altered
Do you have insurance?
Yes, all our equipment and services are fully insured for your peace of mind.
When do we have to pay?
Payment is required upon booking confirmation. After receiving your quote, you’ll have the option to pay a deposit to secure your booking.
What is your cancellation/postponement policy?
Please notify us as soon as possible. Cancellation fees may apply depending on notice period. Contact us for details.
